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ITIL & IT Service Management

ITIL Foundation Bridge — Transition to ITIL (Version 5)

This training first provides an overview of the changes and structure of the ITIL framework in its Version 5. You will discover new key concepts such as the product approach, user experience, and AI governance. The program also establishes the mapping between the ITIL 4 certifications you already hold and the new Version 5 modules. Finally, the session includes targeted preparation for the ITIL Foundation Bridge transition exam for Version 5.

Duration
3h
Level
Intermediate
Format
Hybrid
Lessons
2

What you will learn

  1. 01Understand the key changes and structure of the ITIL framework in Version 5.
  2. 02Explore new concepts introduced in Version 5: the product approach, user experience, and AI governance.
  3. 03Map existing ITIL 4 certifications to the new Version 5 modules.
  4. 04Identify the skills and knowledge required to operate effectively in the Version 5 ecosystem.
  5. 05Prepare for the ITIL Foundation Bridge transition exam for Version 5.
  6. 06Validate your updated ITIL knowledge without retaking the full Foundation exam.
Who it is for

IT professionals who already hold an ITIL 4 Foundation certification and wish to update their credentials to Version 5 without retaking the full Foundation exam. Ideal for service managers, IT managers, and practitioners who need to stay current with the latest ITIL framework.

Prerequisites

ITIL 4 Foundation certification is required. No additional technical knowledge is needed.

Certification

ITIL Foundation Bridge (Version 5)

Instructors

Original Name

Updated bio.

Terms

  • Courses run online or in person, in three-hour sessions, on a dedicated hands-on environment (Linux VM, lab FortiGate, a running dataset depending on the path).
  • Every certification path includes at least one marked mock exam under real conditions, with an individual remediation plan.
  • Registration and sitting fees for the official exams (LPI, Fortinet, Microsoft) are not included in the course price.
  • A tailored quote is drawn up based on the number of participants, the schedule you want and the format, open enrolment or in-house.