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Pether Insure Suite
A unified cloud platform designed to optimize health insurance operations — from policy administration and claims through to provider relations and medical case management.
Five modules, one platform
Each module addresses one side of health insurance operations. They share the same data, so a claim filed by a provider is the claim a member sees and a case manager reviews.
PolicyHub
The back-office core of the suite: policy administration and claims processing in one place, from enrolment through to settlement.
Key features
- Policy administration
Create, amend, renew and terminate policies, with beneficiary and coverage management.
- Claims processing
Register, review and settle claims, with configurable business rules for straightforward cases.
- Real-time status tracking
Give members, providers and internal teams visibility into where a claim stands.
- Audit trail
Every action on a policy or claim is logged and attributable.
What it changes
- Replace spreadsheet-based policy tracking with a single system of record
- Shorten payment cycles by removing manual hand-offs
- Keep underwriting and claims teams working from the same data
PolicyHub, deployed for GLICO Healthcare.
What the modules have in common
Security, integration and configuration are handled once, at platform level, rather than module by module.
Security & data protection
Encryption in transit and at rest, role-based access control, and audit logging across every module — health data is handled as sensitive by default.
Cloud-based architecture
Deployed and operated in the cloud, so capacity follows your membership rather than a hardware purchase cycle.
API integration
REST APIs to connect the suite with your accounting, ERP or partner systems instead of duplicating data between them.
Configurable workflows
Business rules, approval routes and document templates are configured to your processes, not hard-coded.
Role-based access
Underwriters, claims handlers, medical reviewers and providers each see the part of the system that concerns them.
Bilingual interfaces
Interfaces available in French and English, for teams and members who work in either.
Deployed with health insurers
Two implementations already delivered by Laureal, on the same suite.
AGC Insurance
Implemented Pether Insure Suite with seamless provider onboarding for AGC Insurance.
GLICO Healthcare
Delivered Pether Insure Suite implementation for GLICO Healthcare services.
Technical specifications
How the suite is built, secured and connected to what you already run.
Architecture
- Cloud deployment, containerised for consistent delivery across environments
- REST API layer for integration with existing and third-party systems
- Event-driven processing so status changes propagate without a nightly batch
- Horizontal scaling to absorb enrolment and claims peaks
Security measures
- Encryption of data at rest and in transit
- Multi-factor authentication and role-based access controls
- Comprehensive audit logging and monitoring
- Regular vulnerability assessment of the deployed stack
Access & compatibility
- Web interfaces on current versions of Chrome, Firefox, Safari and Edge
- MyCare mobile app on iOS and Android
- Responsive layouts, usable on tablets in the field
- No client-side installation required for the web modules
Integration
- Connectors to Odoo ERP and accounting systems
- Bulk import of member and provider registries
- Structured exports for actuarial and regulatory reporting
- Payment channel integration handled with your provider
Ready to modernise your insurance operations?
Tell us how you handle policies and claims today, and we'll walk you through what the suite would change.